Skip to main content

The Power of the Right Tools

I like to say that I can fix anything with a roll of duct tape, thumbtacks, and a sturdy shoe.  It’s not exactly true, but I like to say it anyway.  And in fact, I can fix a great deal with those three things – car mufflers, cracked door frames, fallen pictures.  Throw in some vegetable oil and a pair of scissors and I’m practically unstoppable. 

But just think what I might actually be capable of if I had the right tools for the job.  A hammer, a screwdriver, a wrench, a tape measure, maybe even some nails!  Then think how important it is for your business to have the right tools – computing systems, headsets, software.

There are a lot of super technical people out there who can help you find great software to manage your business.  It’s probably already pretty clear that I’m just a teeny-tiny bit technical – I don’t think the word “miniscule” would be out of place here. 

With that caveat out in the open, I can still tell you that I’m excited about the newly updated software, Plantronics Manager Pro. This cloud-based system is uniquely designed to provide proactive, centralized headset management, asset analysis and a better understanding of usage patterns and adoption

Imagine if, from a convenient location at an optimal time, an IT manager can easily uncover and solve the following issues:
  • ·       How many headsets does the company have and do they work? 
  • ·         Are they being used or are they sitting in a desk drawer somewhere? 
  • ·         If they are being used, do they have the latest firmware and software versions? 
  • ·         If an update is available, how complicated and disruptive will deployment be? 
  • ·         When the team is up and running on the right headsets with the most recent firmware version, how effective are their phone calls? 
  • ·         Who needs help or could benefit from additional training?


Sounds pretty good, right?  To get detailed information, watch a demonstration video, and even request a trial version of the software, click here to visit the Plantronics website.  Then call us at Hello Direct to get your headset inventory and usage under control.


Comments

Popular posts from this blog

I have a confession to make:  I was never particularly into the quality of sound.  My oldest brother would get into my car and he would almost immediately make a scrunchy face and fiddle with the radio.  Then he would look at me triumphantly.  “There!  Isn’t that better?” He would ask, although it wasn’t a question; it was a declaration of success.  I would agree enthusiastically, although, truth be told, even if I noticed, I didn’t really care. That’s what I mean – it never mattered to me.  It didn’t matter to me to the point that I didn’t even notice.  The melody of music?  Sure.  The poetry?  Heck yeah.  Does it have a good beat and I can dance to it?  Awesome.  But the highs, the bass, the reverb?  Whatever.  A little static?  Who cares?  Quality wasn’t on my mind. Don’t get me wrong, I love a good gadget – laptop, tablet, fitness watch, smart phone – woohoo!  These modern toy...

How I Focus

I recently read about a self-help guru trying to quiet his mind enough to find sleep and it got me thinking about my own train of thought, which goes something like this:  I need to pull yesterday’s numbers so I can update that spreadsheet.  What happened yesterday?  The kids had a snow day.  Did John remember his lunch this morning?  What do I need at the grocery store? What’s going on this weekend?  How many days left until my birthday?  Ugh, so old!  I’m going to check LinkedIn and Twitter to do some research, find inspiration, write an article.  Why am I so tired? Focusing is hard! The open office environment that so encourages collaboration and team-building also creates intrusive ambient noise.  If you’re anything like me, this is disruptively distracting.  The technology we’re surrounded by and actively embrace forces multi-tasking in everything we do, not just at work.  We check email while watching TV, make ph...

Words of Wisdom, From Me to You

I tend to mother people.  I know this about myself, and I’m not going to apologize for it.  This isn’t a habit I developed when I became a mom - I’ve been this way for as long as I can remember.  In the spirit of consistency, here are the motherisms I’m most likely to pass on to my children, or anyone else who might be within hearing distance of my nagging  nurturing.  Choose citrus that feels heavy for its size.  It will be fresher and juicier than the lightweight pieces. Always drive as if everyone else on the road is an imbecile, drunk, and/or texting. Red lipstick is a commitment.  Don’t wear it unless you mean it. Be nice to almost everyone, but don’t waste your time on those that don’t deserve your kindness. Embrace who you are, what you think and feel.  Don’t let anyone belittle you for being yourself, and don’t let anyone tell you who to be, not even the internet.  Let joy in.  It’s everywhere, but you ha...