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The Power of the Right Tools

I like to say that I can fix anything with a roll of duct tape, thumbtacks, and a sturdy shoe.  It’s not exactly true, but I like to say it anyway.  And in fact, I can fix a great deal with those three things – car mufflers, cracked door frames, fallen pictures.  Throw in some vegetable oil and a pair of scissors and I’m practically unstoppable. 

But just think what I might actually be capable of if I had the right tools for the job.  A hammer, a screwdriver, a wrench, a tape measure, maybe even some nails!  Then think how important it is for your business to have the right tools – computing systems, headsets, software.

There are a lot of super technical people out there who can help you find great software to manage your business.  It’s probably already pretty clear that I’m just a teeny-tiny bit technical – I don’t think the word “miniscule” would be out of place here. 

With that caveat out in the open, I can still tell you that I’m excited about the newly updated software, Plantronics Manager Pro. This cloud-based system is uniquely designed to provide proactive, centralized headset management, asset analysis and a better understanding of usage patterns and adoption

Imagine if, from a convenient location at an optimal time, an IT manager can easily uncover and solve the following issues:
  • ·       How many headsets does the company have and do they work? 
  • ·         Are they being used or are they sitting in a desk drawer somewhere? 
  • ·         If they are being used, do they have the latest firmware and software versions? 
  • ·         If an update is available, how complicated and disruptive will deployment be? 
  • ·         When the team is up and running on the right headsets with the most recent firmware version, how effective are their phone calls? 
  • ·         Who needs help or could benefit from additional training?


Sounds pretty good, right?  To get detailed information, watch a demonstration video, and even request a trial version of the software, click here to visit the Plantronics website.  Then call us at Hello Direct to get your headset inventory and usage under control.


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