Skip to main content

The Power of the Right Tools

I like to say that I can fix anything with a roll of duct tape, thumbtacks, and a sturdy shoe.  It’s not exactly true, but I like to say it anyway.  And in fact, I can fix a great deal with those three things – car mufflers, cracked door frames, fallen pictures.  Throw in some vegetable oil and a pair of scissors and I’m practically unstoppable. 

But just think what I might actually be capable of if I had the right tools for the job.  A hammer, a screwdriver, a wrench, a tape measure, maybe even some nails!  Then think how important it is for your business to have the right tools – computing systems, headsets, software.

There are a lot of super technical people out there who can help you find great software to manage your business.  It’s probably already pretty clear that I’m just a teeny-tiny bit technical – I don’t think the word “miniscule” would be out of place here. 

With that caveat out in the open, I can still tell you that I’m excited about the newly updated software, Plantronics Manager Pro. This cloud-based system is uniquely designed to provide proactive, centralized headset management, asset analysis and a better understanding of usage patterns and adoption

Imagine if, from a convenient location at an optimal time, an IT manager can easily uncover and solve the following issues:
  • ·       How many headsets does the company have and do they work? 
  • ·         Are they being used or are they sitting in a desk drawer somewhere? 
  • ·         If they are being used, do they have the latest firmware and software versions? 
  • ·         If an update is available, how complicated and disruptive will deployment be? 
  • ·         When the team is up and running on the right headsets with the most recent firmware version, how effective are their phone calls? 
  • ·         Who needs help or could benefit from additional training?


Sounds pretty good, right?  To get detailed information, watch a demonstration video, and even request a trial version of the software, click here to visit the Plantronics website.  Then call us at Hello Direct to get your headset inventory and usage under control.


Comments

Post a Comment

Popular posts from this blog

The complexity of communication

com·mu·ni·ca·tion ( kə ˌ myo ͞ on ə ˈ k ā SH( ə )n/) noun - the imparting or exchanging of information or news Sounds simple, right?  And at its heart, sure, the concept of communication is simple.  You let me know something, I respond, repeat as necessary, and the expected result is that an idea has been shared to the satisfaction of both parties. But we’ve all had a misunderstanding or even an argument that illustrates darned well the complexity of communication.  Ever struggled to figure out why a fussy baby is crying? While you read this, do you know which words I’m emphasizing, if I’m trying to be funny, what I might be exaggerating, or when I’m completely sincere?    The words we say are just a small part of what we communicate.  Intent, mannerisms, and personal experience all influence purpose and perception.  We can communicate without saying a word (let me add that I am mightily jealous of anyone who can raise one eyebrow at a ...
Post a Comment
Read more

How to Navigate A Casual Dress Code

In my first office job, women were required to wear skirts or dresses, preferably with high heels.  No pants allowed, hosiery mandatory, flats frowned upon.  Yes, I wore oversized blazers that had shoulder pads augmented by shoulder pads, with shiny blouses and long skirts. On my break, I switched my tasteful pumps for Reebok high tops for a quick power walk.  I will also confess, just between friends, to a big floppy bow tying back my poufy hair.  See that outfit on the left?  I had one almost exactly like it.  Many years later (and I think you can do the math based on the outfit), I sit at my desk in jeans, a t-shirt, a sweater and boots.  My feet don’t hurt, there are no pantyhose to run (back in those days, I always kept an extra pair in my desk for emergencies), and I don’t have dry cleaning bills to worry about.  I think I look OK.  Although I am dressed casually, my outfit is color-coordinated and (I hope) stylish.  And, ac...
Post a Comment
Read more

Making the most of an open office

The open office: love it or hate it, you probably don’t get to choose the layout of your workspace.  You can decide, though, to make the most of it.  Here are a few tips for getting along and maximizing productivity in a big, busy, loud space. Noise canceling headphones are invaluable in a shared workspace.  On a phone call, keep your attention where it belongs.  Use Plantronics’ Voyager Focus for maximum passive and active noise cancelling, both so you can concentrate on what’s being said and so that background noise doesn’t annoy your caller.  When you’re not on a call, use the Focus to listen to music, block out the surrounding noise and allow you to, well, focus.  Inevitably, headphone fatigue will set in, no matter what device you use.  Consider that fatigue a reminder to take a walk, stretch your legs, and refresh your mind. All offices should have available spaces where employees can shut the door and get a little quiet or have a priva...
Post a Comment
Read more